Each of our shirts is custom dyed to your specifications. As a result, we can not offer returns or exchanges. However, if My Race Ragz makes an error in processing your order, we will make it right. If you have any questions or concerns, please contact us prior to placing your order.
What can be returned: Any non-customized product
What cannot be returned: Any customized product
Returns for refund: must be made within 30 days of receipt of purchase.
Returns for exchange or store credit: must be made within 30 days of receipt of purchase.
Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.
To return your items:
- Contact Customer Support to obtain an RMA (Return Merchandise Authorization) number. Please indicate if you want a replacement or a refund.
- Write the RMA number in a conspicuous place on the outside of the return parcel.
Send the package to:
MyRaceRagz.com - Returns
2823 newbern way